Privacy Statement


Alecto is a brand of Commaxx BV. Therefore, the general terms and conditions of Commaxx BV apply to all offers on this website.

Your privacy is a top priority for Commaxx BV. When you visit our site, you can trust that we handle your personal data with care. We understand the sensitivity of your digital data to misuse, so we take every precaution to prevent them from falling into the hands of hackers or unreliable parties.

All our data, including yours, is stored in a secure database. We never disclose your personal information to third parties for commercial purposes. Naturally, you remain the owner of your data at all times, meaning you can always view, modify, or delete it. Additionally, we promise that if we intend to use your data, we will first seek your permission.

This privacy policy applies to the use of our website and our services. Our terms are aligned with the new European privacy policy, the General Data Protection Regulation (GDPR). This regulation requires us to inform our customers and website visitors about the personal data we collect, why we collect it, what we do with it, who works with it, and under what conditions. We also explain how and where we store the data and protect it from misuse and external attacks. Furthermore, we address the rights that you, as a European resident, have and how you can exercise them.

As a data subject, you have the following rights:

  • According to art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described in that information;
  • According to art. 16 GDPR, you have the right to immediate correction of inaccurate or incomplete personal data stored by us;
  • According to art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest, or to establish, exercise, or defend legal claims;
  • According to art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent:
    • You deny the accuracy of the data;
    • The processing is unlawful, but you refuse to delete it;
    • We no longer need the data, but you need it to assert, exercise, or defend legal claims, or
    • You have objected to the processing in accordance with art. 21 GDPR;
  • According to Art. 20 GDPR, you have the right to receive your personal data provided to us in a structured, current, and machine-readable format or to request its transfer to another controller; The right to lodge a complaint with a supervisory authority in accordance with art. 77 GDPR. In general, you can contact the supervisory authority of your usual place of residence or work or our headquarters.

You can read more about the GDPR on the website of the Dutch Data Protection Authority. If you have any questions, comments, or want to exercise your rights, please contact our customer service or the data protection officer. Our contact details can be found at the bottom.


When subscribing to our newsletter, we use the information you provided to send you the newsletter. You can unsubscribe from (receiving) the newsletter at any time by using the unsubscribe link in the newsletter or by unsubscribing via your account.

Commaxx BV uses your electronic data, including your email address obtained in the context of your purchase, to inform you about similar products or services after your purchase. You can object to this by using the unsubscribe option provided in our communication. Your electronic contact details and email address are not disclosed to third parties.

You can unsubscribe from the Alecto Baby newsletter via an unsubscribe link in the email.

Data Processing

Without you realizing it, you leave data behind during a visit to this website. Below you can read which data we have from you and what we do with it.

IP Address

When you visit our website, you are not entirely anonymous. Our system recognizes your IP address. Based on your browsing behavior, we can see what information you are looking for and how, and whether you have found it. With this data, we can optimize our website and make it even more user-friendly.

Traffic Data

When you visit our website, so-called traffic data is stored. Data such as which pages you have visited and for how long. We use this data about your reading behavior to make our website even more user-friendly and to create content that suits your preferences. Traffic data is anonymous and therefore does not reveal anything about your identity.

Third Parties

We use collected personal data only to improve our website. We use our website to promote our audio and video equipment. Additionally, you can read or download additional information, such as order details, product descriptions, and user manuals. For some activities such as accounting or website maintenance, we collaborate with external parties. These parties have all signed a data processing agreement with us, promising to comply with privacy rules. It is important to note that if they want to use your data for another purpose, they must inform us first so that we can ask for your permission.

Criminal Investigation

Sometimes, we are legally obliged to share data in connection with a fiscal or criminal investigation by the government. In such cases, we will do everything possible to resist it, using all the legal options available to us.

How Long Do We Retain Your Data?

We adhere to the (legal) retention periods for this purpose.

How  Commaxx BV Secures Your Data?

Your data is safe with us. This applies even when you contact us via the contact form. Your message and your data are sent and stored on secure servers via a secure connection. You can recognize the secure SSL connection by the green lock at the top left of the browser.

In addition, only authorized employees with a duty of confidentiality have access to the secure servers where the data is stored. Therefore, we can guarantee maximum security, and fraud or data theft is virtually excluded.

Use of Cookies

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